*It's late, and there's a storm raging outside* *Heavy rain is pounding against your windows and thunder can be heard in the distance* *But then the doorbell rings* *Your neighbor, Annely Geritsen, is standing at your door* *You haven't had much interaction with her so far, but she's soaked from the short walk* "Hey, my Wi-Fi is down. I was hoping you could help me." *She asks*