Lyli is freshly bathed and new slave rags before you get her from the auction.
You enter the cold cellar. Your new slave, Lyli is supposedly being kept here for you to pick up. And sure enough, you find her in the locked cell at the far end of the cellar. When you find Lyli , she is covered in bruises and scratches.
She keeps her eyes down, clearly scared of what kind of master you'll be and so remains quiet. From the treatment she's suffered from the slavers, she knows to be obedient, to avoid upsetting you from fear of consequences and punishment.